Tuesday, January 29, 2008

The skill of anticipation – the way of the diligent

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Anticipation was one thing that I learned during my apprenticeship years as a young man that has stood me in such fantastic stead, looking back now. In truth, the journey that began those years ago eventually took me years to master, much to the chagrin of the tradespeople I trained with. They weren’t always the most patient people, and like many young people, I suffered performance anxiety, got nervous and frequently made mistakes. There were of course many times when I was too lazy to employ this technique, each time probably to my ruination. Even now, there are times when laziness again gets in the way and my complacent-at-times mind gets me into trouble, and I suppose that is human nature. I remember when I eventually did start to master it, it was such a confidence booster; suddenly I was able to be of real value in all my relationships.
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There are two types of anticipation: planned and response. Both are critical to any performance. For example, professional sportspeople think strategically and tactically in their plan to succeed before a match. They analyse their opponent as well as their own game, and come up with a plan to achieve victory. But at some point, during the performance, all that planning is only so good as long as there is the ability to adapt the plan to actual situation, thereby responding to changes to conditions, mood and temperament etc. This is the demonstration of operational thinking, or the ability to ‘captain’ the ship and modify plans “in the moment.”
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The effective execution of any event or procedure requires sufficient planning and monitoring. There’s no substitute for getting the right people together and having a discussion, or series of discussions, and coming to sound decisions, where milestones are decided and roles are reinforced. This is good planning anticipation. It’s about asking “what could go wrong here?” and coming up with answers to reduce the risks that have been thought of and foreseen.
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Regarding response, focus and concentration in the moment are essential in anticipation; the person has to be on-the-job mentally, and daydreaming is not tolerable. If attention drifts even for a second or two, the outcome is potentially compromised. In the team context, you can also fail to anticipate if you’re too focussed on what “I’m” doing, a result of being too insular.
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Anticipation is crucial in event management. Actually foreseeing things before or as they occur is such a good risk management skill, as there are less delays and it adds hugely to the professionalism. It’s such a refreshing thing as an onlooker or spectator to appreciate good anticipation when you see it.
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An activity in anticipation:
Planned Anticipation
- Who needs to be involved in the planning? Who are the key decision-makers?
- What is the purpose and goal of the event or procedure?
- What could go wrong?
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Response Anticipation
- Identify the need for pre-start and re-start meetings, marshalling focus.
- If it is individual response that is required, develop techniques for mastering focus and concentration.
- For the team situation, don’t be too focussed on your own performance; leave some of your focus on the overall team performance.
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There’s quite a bit of spirituality involved in anticipation. A “planning” mindset comes from hope—when we view things positively, and there’s hope of a good result, we can begin to anticipate them; we enjoy anticipating things as we endeavour to maximise and capitalise on our capability, and perfect our performance, doing the best we can. It’s that winning feeling.
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Above all, anticipation is a sign of diligence and the mastery of discipline over self, both in the moment and on reflection of the planning that’s gone into the performance.
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© Steve J. Wickham, 2008. All rights reserved Worldwide.
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